Fire & Smoke Restoration

Fire and smoke damage can be devastating and require more service and expertise than an ordinary contractor or house cleaner can provide. Our highly trained project managers are the best in the industry and can restore commercial, residential, and industrial properties following a fire or smoke-related incident.

Our certified experts will work to return your property to pre-loss condition by securing, cleaning, deodorizing, refinishing, and restoring hard furnishings. If not charred, this includes carpet, furniture, draperies, and other building contents.

Following a fire, many types of contents can be salvaged. In many cases, the experts at HAZPRO can:

  • Remove smoke and soot from upholstered furnishings, carpets, draperies, building interiors and more

  • Clean, deodorize, refinish, and restore hard furnishings, such as desks, tables, and credenzas

Restoring a property to occupiable condition following fire or smoke damage requires expertise in removing all debris, shoring and bracing, board-up, and tarping. After the site is secured, the HAZPRO Fire and Smoke Restoration team will assist in any needed demolition, water removal, and additional cleaning-up.

About our Fire and Smoke Process

Few events parallel the destruction caused by fire, smoke, and soot. Many varying processes and techniques need to be implemented to restore your residential or commercial property.

The service provided by HAZPRO goes far beyond a standard janitorial cleaning, and for good reason. While a light coating of soot might be easily removed by the correct specialized technique, improper cleaning could permanently embed the soot. If the odor is not properly deep-cleaned and sealed, it can leave a lingering smell for years. Our highly trained teams have the experience and capability to serve any residential or large industrial project—the right way.

Fire and smoke damage vary in severity, from minor smoke damage to the total loss of personal property and the building to anywhere in between. The appearance and odors associated with both extremes generate concerns for owners who have heard that the smoke smell never goes away! In reality, there is no such thing as a permanent odor in nature.

The National Fire Protection Association (NFPA) has identified over 1,200 toxic gases associated with structure fires. Fire debris and residues from burning plastic, synthetic, and natural materials may be as easy to remove with a feather duster as household dust or as difficult to remove as aged tobacco smoke film—it all depends on the fuel and the available oxygen at the time of the fire.

Psychologically, there is no greater trauma for a homeowner than smoke and fire damage. Owners are often displaced from their homes, personal property, financial documents, and day-to-day living necessities for long periods. The dynamics of a major fire and smoke loss are complex, and there is a multitude of decisions to be made between multiple parties. Primary to this complexity is the necessity of prompt and consistent communications between the parties involved in the loss, including the contractors (restoration and building), the insureds (all family members may be involved),  the insurance representatives (insurance company adjuster or assigned independent adjuster, a third party administrator who manages the loss for the insurance company), and several specialty consultants (fire cause analyst, structural engineers, regulatory compliance officials, etc.,).

Here are some basic steps involved in a major fire loss noted in the Restoration Industry Association’s Guidelines for Fire and Smoke Damage Repair, Second Edition:

  • Report and file a claim

  • Authorize emergency services to protect property from further damage

  • Arrange temporary residence and immediate service needs

  • Work with the insurance representative and reputable contractors to develop work specifications (scope of services)

  • Review and authorize work agreements, contracts, and payments

  • Structural repairs or reconstruction

  • Personal property cleaning and restoration

  • Inspect personal property items following cleaning and restoration

    • The restoration contractor provides non-salvageable personal property lists

  • The Insured is required to provide a list of Total Loss of personal property to the insurance representative

  • Track, maintain, and submit additional living expenses to the insurance representative

  • Work with the insurance representative for agreement on a settlement for the loss

  • Sign and submit a Proof of Loss

  • Receive payment(s) and authorizes payment to contractors

  • Replace personal property items and submit invoices for replacement cost payments, if applicable

 HAZPRO uses the following techniques for fire and smoke restoration:

  • Conduct a thorough evaluation to determine the best and most cost-effective cleaning process for the situation

  • Assignment of specialized professionals best suited for the job

  • Team selects the proper tools, equipment, and appropriate cleaning solutions

  • Team conducts a 5-step cleaning process based on the following tenant

    • Time, Temperature, Volume, Chemical and Mechanical methods

  • Execute and report on the detailed cleaning process until the job is complete and ready for inspections, including:

    • Soot and carbon elimination inspection

    • Odor elimination inspection

    • Final inspection done by a Project Manager.